Customer Service Representative Dutch/English

Timing Uitzendteam

Deze vacature is reeds vervuld

  • Sluitingsdatum 2021-03-15
  • Dienstverband Parttime
  • Branche Advies/Consultancy

Timing Uitzendteam

Dienstverband:
Branche:
Standplaats:
Sluitingsdatum:

parttime
Advies/Consultancy
Enschede
16-03-2021

 

A Customer Service Representative is responsible for the handling of technical customer contacts for a variety of products (mainly inbound), via different communication channels. He/she gives information in a practical and clear manner within the set parameters. The Customer Service Representative also answers questions concerning specific procedures and services.

The main tasks of a Customer Service Representative are:- In a correct, customer friendly and efficient manner answer and/or solve technical questions or problems posed by customers via telephone or email.
– Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions.- Provide good customer service with the aid of high quality technical knowledge and the technical knowledge gained from the internal training and support systems.- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered.- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.

Interesse in de functie?

Solliciteren

In samenwerking met

Nationale Vacaturebank

In samenwerking met

Nationale Vacaturebank