Sr. Associate EMEA Global Distribution Operations: Business process owner

Accountabilities

• Own the business process for Serialization Alert EU Falsified Medicines Directive (FMD) management & Finished Drug Product (FDP) Track and Trace.
• Drive Continuous Improvement initiatives and deliver on productivity targets.
• Ensures compliance with SOX & GMP regulations.

Responsibilities Global distribution operations – Business process third party distribution complaints  

• Act as business process owner EU FMD Serialization Alert management.
• Act as business process owner for EU Finished Drug Product (FDP) track and Trace.
• Perform daily analysis of Alerts received from the National Medicines Verification Organization (NMVO).
• Own monthly and quarterly EU FMD Alert trend reporting process.
• Continuously drive improvements and standardization EMEA global distribution operations business processes.
• Support with the follow up on distribution and product complaint returns for the EMEA region.
• Support with the investigation and documentation of third-party distribution complaints.
• Support with Customer master data (CMD) updates in ERP system.
• Communicate with related topics with Local Service Providers (LSPs).

Other

• Represent Global Distribution in cross functional project teams
• Identify and initiate process and system improvements.

 
Minimum Requirements

• Bachelor’s degree or equivalent in in Supply Chain or related area
• Fluency in English, both in oral and written communication
• 40 hours position.
• Expected to work from Amgen Breda, Netherlands office at least 1 day per week.

 
Competencies

• Process and system oriented.
• Accurate and attention to detail.
• Analytical skills and problem solving.
• Communicates effectively.
• Continuous improvement mindset and open to change.